ChatConnect AI
AI-powered WhatsApp support and lead capture
Small businesses receive the same questions on WhatsApp all day: prices, timings, availability. Answering manually is slow, and leads get lost when nobody replies.
A platform that answers customer messages using the business's own knowledge base, captures lead details, hands the chat to a human when needed, and gives the owner a dashboard to manage conversations.
Key features
- Knowledge-base answers
- Lead capture
- Human handoff
- Management dashboard
How it works
- Customer message
- AI checks knowledge base
- Answer or handoff
- Owner sees it in dashboard
React for the dashboard, Express and PostgreSQL for the backend, and Anthropic models for language understanding. Answers are restricted to approved business information to avoid made-up replies.
Currently in active development and testing.
Want something like this for your business?
Book a free 30-minute consultation. We will listen, ask questions, and tell you honestly what we would build and what it would cost.